When the item is shipped, you will receive an e-mail stating your package ID and you will have the opportunity to track your package. When the package is ready for pickup, you will receive a new email / SMS with pickup reference. Remember to include a valid ID when retrieving.
We send with GLS or DPD.
Two reminders are sendt out if you forget to pick up an ordered package. If you still do not pick up the package by the specified date, it will be returned to us.
For uncollected and unpaid packages, you will be charged a fee of DKK 199, -. This is to cover the costs we have incurred in connection with the uncollected package.
Uncollected goods are not covered by the right of withdrawal.