The right of withdrawal applies to all purchases made in Beckmann’s online store. The right of withdrawal is 14 days. During this period, you can return the goods you have received without any obligation.
- It is required that the item be in the same condition as it was at the time of purchase and that any packaging and labels are included.
- If in doubt whether a product can be returned in relation to date, packaging, product quality or similar, please contact our customer service at firstname.lastname@example.org before sending the package in return.
- The shipping costs of returns are carried by the customer. Shipping costs will vary depending on the product you want to return.
- Upon return, the money will be refunded from our payment provider within 14 days of Beckmann receiving the item.
- The right of withdrawal cannot be used by companies or others who have acted as part of a business activity.
Fill out the return form and send the package to:
c/o Geis Industrie Service GmbH
Bei der Lehmkuhle 3
21629 Neu Wulmstorf
Print out our withdrawal form
Returns in warranty cases
In case of a warranty case, shipping costs is covered by Beckmann. Contact customer service at email@example.com for shipping and return notes.