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Warranty

4 year warranty on backpacks

All Beckmann’s products come with the following warranty period against manufacturing and material defects:

  • Suitcases, 5 years.
  • Backpacks: 2 years + 2 years when registering for the extended warranty.
  • Other products: 2 years.

The warranty period is valid from the date of purchase.

How to issue a warranty claim

A Warranty claim must be reported to the place of purchase. Upon presentation of warranty claims, a receipt for purchase within the warranty period of 2 years must be presented.

For backpacks with Extended Warranty, you must additionally include the extended warranty registration number sent out by Beckmann after completed registration

Warranty Conditions

The warranty does not cover:

  • Wear due to general use.
  • Overloading of the product.
  • Minor material deviations on color, as well as external influences such as temperature, humidity and pollution.
  • Damage caused by accidents, transportation, collisions or accidents and theft.
  • Damages resulting from the use of third-party accessories are not covered.
  • In the event of a warranty claim, the warranty is not extended with 2 additional years.

Register backpack for extended warranty

All Beckmann backpacks come with 2 years warranty. When registering your backpack, you extend the warranty by 2 extra years from the date of purchase (2 + 2).

Registration of backpacks must be completed within 1 year from the date of purchase.

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