All Beckmann products come with the following warranty period against manufacturing and material defects:

• Suitcases: 5 years
• Backpacks: 4 years
• Other products: 2 years

The warranty is valid from the date of purchase.

• We ship with USPS, UPS, and DHL, selecting the carrier based on the address and fastest delivery time.
• Normal shipping time in the US is 3-4 business days.

Contact our customer service with information about missing part, color and picture.

Wondering how to clean and care for your Beckmann backpack?

Check out our step-by-step washing and care guide for tips on how to keep your backpack looking fresh for longer.

• We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
• To start a return you can log in to our return portal.